Understanding Covid-19

a. What is Covid 19?

  • COVID-19 is a respiratory illness caused by a new, or “novel” coronavirus that was not identified in humans before December 2019. Coronaviruses are a large family of viruses that usually cause mild respiratory illnesses such as the common cold. Some coronaviruses have caused more severe illness, such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).
  • Most people will recover on their own, but some people can develop more serious complications, such as pneumonia, and require medical care or hospitalization. Older people and people with chronic illnessesare more likely to get very sick from COVID-19.
  • The novel coronavirus that causes COVID-19 is spreading from person to person and the number of cases detected in Johannesburg, nationally, and in other countries is growing.
  • The risk of COVID-19 is not connected to race, ethnicity or nationality.  Share accurate information with others to keep rumours and misinformation from spreading.

b. How does the coronavirus spread?

It is most commonly spread from an infected person to others through:

  • In the air by coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
  • People are thought to be most contagious when they are the sickest, though some spread is possible before people show symptoms.


c. What is the treatment?

There are no specific treatments for COVID-19.

Please complete the daily checklist before departing for work each day.

If the answer is YES to any of these questions,

  • Contact your manager and let them know
  • Await instructions from your manager

Please remember to log your temperature when arriving at the office each day

Please submit your temperature on arrival at the office

Mandatory Screening

In line with government requirements all organisations with staff who are returning to the workplace are required to fulfil mandatory screening.  The purpose of the screening is to minimize the spread of the virus and to ensure that those infected take appropriate measures to return to health and protect the health of others.

Results of each screening event will be captured and stored in a database for presentation to the Department of Labour if this is requested.

a. Daily Pre-Departure for Work Screening

Amongst these measures is the daily screening of all team members attending work at the Maxtec offices.  It is mandatory for all employees due to attend work at our physical offices to complete the online screening prior to departing for work.

Upon arrival at the Maxtec offices, employees will undergo a temperature screening.  Each employee is required to capture their temperature reading on the online screening sheet prior to proceeding to their individual work space.

Should all the responses to the screening be suitable, a clearance to attend work response will be received.  Should, any responses demonstrate a risk the team member will be required to notify their line manager of their screening status.  Line managers will discuss the matter with HR and revert with instructions on next steps.

It is vital that team members ensure that they are transparent when providing feedback regarding their symptoms.  Failure to report symptoms accurately and transparently renders colleagues, family members and all those the individual may come in contact with, at risk.


b. On Arrival, Daily Pre-Office Entry Screening

Upon arrival at the office, team members will undergo an additional screening to confirm safety.  Should team members be symptomatic at this time, entry to the offices will be denied and self- isolation protocols will come into effect.


c. Random Screening During the course of day

Government regulations outline the need for random screenings to be conducted during the workday.

Departmental managers will conduct these random screenings at intervals through the day.

Screening results will be collected in a database and stored for reporting purposes should this be required.


d. Visitor Log and Screening

All visitors to the Maxtec offices (all locations) are to report to main reception.  Upon arrival the visitor’s data will be collected by the Maxtec employee being visited.  The details captured will include screening questions as well as information relevant to contact tracing.

It is the responsibility of the Maxtec employee being visited to ensure that the visitor comes into contact with only the Maxtec team members they are required to meet.  Contact with any other employees is to be avoided unless there is a valid and reasonable reason for meeting with additional individuals.

In the event of the arrival of multiple visitors at the same time.  The visitors will be logged on a first come first served basis ensuring that social distancing and pre and post visitor screening sanitising of surfaces and temperature scanning equipment is conducted.

In the event of a breach of the above protocols, the most senior Maxtec team member should note the nature of the breach and the details of the various staff and visitors in order to ensure necessary details have been captured in the event of the need for contact tracing.

Guidelines for Symptomatic Teams Members

a. Employees reporting symptoms prior to arriving at work

Any team member who displays symptoms on the daily pre-screening will be telephonically assessed.  Based on the outcome of the assessment the employee may be requested to work from home and self-isolate until they have recovered.

Should a team member consult a health care worker or be advised to conduct a Covid 19 screening test, it is the responsibility of the employee to notify their manager and HR that they will be undergoing testing.  Once results are received these are to be provided to HR and their respective manager as soon as they are available.

b. Employees reporting symptoms whilst at work

Any team member who is screened and found to be symptomatic whilst at work will be directed to the designated isolation area to ensure that contact with other team members is avoided.

Should the team member in question have private transportation, the team member will be asked to return home immediately and begin self-isolation.

Should a team member consult a health care worker or be advised to conduct a Covid 19 screening test, it is the responsibility of the employee to notify their manager and HR that they will be undergoing testing.  Once results are received these are to be provided to HR and their respective manager as soon as they are available.

In certain instances, where team members do not have personal transportation, Maxtec will provide transportation for the team member to either proceed to a health care facility/testing station and will then transport the employee to their home where they will self-isolate or follow health care/ testing station directions for next steps.

Maxtec will provide the Department of Health with relevant testing information as is dictated by the government guidelines in relation to Covid 19.

Risk Assessment

a. Vulnerable Workforce

Government regulations stipulate that vulnerable employees consist of employees over the age of 60 years of age or those with pre-existing medical conditions.  In order to safeguard the wellbeing of these employees, government has mandated that where possible these vulnerable populations are to continue to work from home.

Where possible Maxtec endeavours to make remote work options available to vulnerable team members.  Should this not be possible, however, Maxtec will rely on regulatory guidelines to determine appropriate and fair labour practice.

b. Exposure Levels

Maxtec recognises that team members with client facing roles will have greater levels of exposure.  In order to mitigate against this Maxtec will encourage the use of alternate modes of interaction including telephonic contact, video conferencing where possible.

Where client interactions are unavoidable and necessary for business continuity protective measures including regular sanitising, use of personal protective equipment and physical distancing.

Safe Working Environment

a. Deep Sanitation

The Maxtec Offices will go through a deep sanitsation process to ensure that the workspace is suitable for the return of employees.

Measures to ensure ongoing sanitation of the office will be implemented in addition to current cleaning and office management processes.


b. Ventilation

Artificial ventilation within the office environment presents a risk in the time of the Covid 19 pandemic.  Government has outlined that employers need to ensure there is adequate natural ventilation.

To this end, Maxtec will ensure that windows and doors which provide such natural ventilation will remain open or partially open at all times.

The extent to which these will be partially opened will depend on a comfortable level of temperature for employees to function during the season in question.


c. Provision of Covid Care Packs

Maxtec will be providing each employee with a Covid Care pack upon return to the office.  These packs include:

  • 2 x Reusable Face Masks
  • 1 x Reusable Face Shield
  • 1 x 500ml Hand Sanitizer for workspace
  • 1 x 500ml Hand Sanitizer for personal use (for use prior to arriving at office)


d. Workplace Physical Distancing

Safe physical distancing at work as outlined in government regulations indicates a need to have employee with a physical distance of 1.5m between them.  In the event that employers are unable to meet this required distance additional barriers to facilitate safety are to be implemented.

Maxtec has endeavoured to adhere to physical distancing where this may permit.  Where this is not possible, mandatory use of face shields will be implemented.


e. Liaising with Office Park Management to ensure provision of safe common areas

Maxtec has engaged with Abreal who are responsible for the building management and common areas within Monte-circle office park.

Abreal has indicated that they have undertaken increased cleaning practises and are encouraging social distancing practises in all common areas including elevators, smoking areas, bathrooms, etc.

Maxtec employees are encouraged to familiarise themselves with the various building regulations which are advertised and ensure compliance.


f. Management of External Parties (Customers, Suppliers and Other Visitors)

Where possible contact with external parties will be limited to only those interactions which are required in order to fulfil business operations (e.g. freight forwarders, suppliers, customer collections, technical installations or other technical operations unable to be conducted remotely).

All requirements pertaining to hand sanitising, screening and physical distancing will apply to all visitors who may need to attend to matters at any of the Maxtec offices.

Employees testing positive

a. Disclosure

Any Maxtec employee who suspects that they may have contracted the Covid 19 virus or who has tested positive for the virus, is required by law to disclose this to their employer.

The purpose of the disclosure is to ensure the provision of a safe working environment for all and to ensure that Maxtec supports the national management of the pandemic.  Disclosure will also facilitate the necessary support structures that may be required by individuals who test positive.

b. Sick Leave

Team members who test positive for Covid 19 who are ill are entitled to utilise the sick leave quotas allocated over a 3-year cycle.

Should an employee who tests positive and fall ill not have sufficient sick leave for the duration of leave required, an appeal may be made with their respective line manager and HR to consider the granting of special leave.  The granting of such leave is not guaranteed and will be determined on a case by case basis.



While confidentiality of generally of paramount importance in dealing with health-related matters of employees, Maxtec would like to highlight that government regulations place a mandatory expectation on employers to disclose any employees who may test positive.

Maxtec endeavours to ensure that while employee information may be required to be shared with relevant health authorities, the disclosure of this information and any concerns relating to this will be discussed with the relevant employee prior to the disclosure.

Guidelines for De-isolation and Returning to Work after COVID-19 illness

As we navigate the second, reportedly more infectious wave of the COVID-19 pandemic, we recognise that we are likely to have team members or those close to them who will test positive with the virus in coming weeks and months.

Requirements to exit Isolation/De-isolate after COVID-19 positive diagnosis

COVID-19 Illness
Requirements to de-isolate
  • De-isolate 10 days after date of test
Mild Illness

(no need for hospitalisation)

  • De-isolate 10 days after the start of symptoms
  • Fever must have stopped for at least 24 hours without use of fever reducing medication
  • All other symptoms may not have disappeared but have improved
Moderate to Severe

(hospitalisation has been necessary)

  • De-isolate 10 days after person does not need oxygen
  • Person is medically stable

NB: It is important to know that symptoms can carry on for longer than 10 days.
Full recovery can take several weeks!

Requirements for Return to work following COVID-19 Illness.

COVID-19 Illness Remote Work On premises Work
  • 10 days have passed since onset of symptoms AND
  • Fitness to return to work clearance1 from medical practitioner


  • 14 days have passed since onset of symptoms  AND
  • Fitness to return to work clearance from medical practitioner
Moderate to Severe
  • Resume work on date provided by medical practitioner  OR
  • Fitness to return to work clearance from medical practitioner
  • Resume work on date provided by medical practitioner  OR
  • Fitness to return to work clearance from medical practitioner
  • Must wear surgical mask for 21 days following positive diagnosis
1 Maxtec to cover cost of Fitness to Return to Work consultation with HPCSA registered medical practitioner at standard medical aid rates.

Wellness in the Face of the Covid 19

Maxtec recognises the extensive impact that he Covid 19 pandemic is having and will continue to have on the lives of employees and their families.  The impact of the pandemic on the psychological, social and financial lives of Maxtec employees, their families and society at large.

Employees who may be struggling with the emotional impact of the Covid 19 pandemic may approach their respective managers and/or HR in order to access support measures Maxtec will determine on an individual basis.

Keeping Maxtec Safe:  Employee Responsibilities

General Workplace Protective and Safety Practices

  • Ensure you wash your hands/sanitise them upon arrival at work
  • Do not shake hands with others
  • Always wear your face mask
  • Maintain social distancing
  • Practise appropriate cough etiquette by coughing/sneezing into your elbow or a tissue and throwing it away immediately after
  • Ensure safety practises are implemented when visiting customers/suppliers
  • Ensure safety practises are implemented at home
  • Arrange with your manager to work from home if you are unwell
  • Arrange with your manager should you need to self-isolate

Essentials of Wearing a Mask

  • Your mask fits snugly
  • Your mask does not restrict breathing
  • Do not lower your mask when speaking, coughing or sneezing
  • Wash your mask regularly
  • When taking your mask off do not touch the parts of the mask that have covered your mouth and nose
  • Wash your hands immediately after removing your mask

Use of Common Areas

  • No more than 2 people are allowed in common areas (Kitchen, chill area) at one time
  • Ensure social distancing of at least 1.5m is practised when in common areas
  • Avoid sharing of food/utensils

When to Self-Isolate

Self-isolation is when you limit contact with other people to prevent further spread of the virus.  This is done by staying at home.

Self-isolate when:

  • You have tested positive
  • You feel ill and are displaying symptoms
  • You have had contact with someone who has the virus

Honest and transparent disclosure

  • Accurate and honest feedback on screening data
  • Report ill health as soon as possible even if you are uncertain of your symptoms
  • Report positive Covid 19 diagnosis immediately

Data Management

  • Ensure daily screening log data is captured
  • Ensure all visitor screening is captured and completed
  • Accurate capture of data for all screening for contract tracing


  • Maintain confidentiality of health status of colleagues where disclosure has taken place
  • Refrain from discussion and speculation regarding health status of colleagues

All visitors to Maxtec Offices must have the following information collected before arriving.
Maxtec Staff may fill out this form on behalf of a visitor.

Step 1 of 2

Random screening form *Admin Only*